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A new streamlined onboarding experience

January 11, 2016

We’re always pushing to make the user experience of the Shipwire platform the best it can be and this update is one of many to come in support of that commitment.

We are pleased to introduce a new and improved onboarding flow of our web application.

Streamlining the user experience

We’ve simplified our onboarding into a guided 5-step process so that new users can get started within the app more quickly using a flow that is direct and much friendlier.

New users will also receive an email that includes helpful links to guide and support the onboarding process. The links can also be found below:

  • How it works
  • Order handling FAQs
  • Trial and minimum account charge
  • Support docs
  • Developer center and Shipwire API documentation

Jonathan Tran

Jonathan Tran is the Product Marketing Manager in charge of the Shipwire Platform at Ingram Micro Commerce & Fulfillment Solutions. He represents the collective voice of platform merchants in the product development process and develops go-to-market strategies. Connect with him on Linkedin.

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