Lifecycle Support Services
Value-added lifecycle support services help our clients focus their own resources to more effectively manage their day-to-day technology requirements.
Many in-house IT teams find there simply isn't enough time or resource to handle a major refresh project quickly and efficiently. The answer? Leave routine asset refresh responsibilities to us and free your IT team to concentrate on business-critical applications and initiatives. Our Asset Refresh & Deployment Services provides proactive and efficient project-based or ongoing asset replacement support with onsite or order-in services.
Read our Corporate Asset Refresh Case Study to learn more.
Our Deployment Services offer cost and efficiency benefits through simultaneous asset deployment and provisioning combined with removal and disposition processing…all with inventory control and tracking. End-of-service assets can be de-installed and removed during deployment, and data migration services are available. We can also provide a dedicated onsite team to handle large-scale refresh and deployment projects.
Please read our Global Redeployment Case Study to learn more.
Our experienced onsite data center technicians can keep your data center humming and provide full consolidation / decommissioning services.
• Physical Inventory
• Server Decommission & Shut Down
• Failed Drive Erasure
• Onsite Media Destruction
• Cable Pulling
Please see our Data Center Decommission Case Study to learn how these programs work.
Device Repair Services help companies maximize the life of their assets and control costs without sacrificing quality or impacting uptime. We offer high-level repair services to support laptops, desktops or servers, including board level repair, LCD screen repair and systems integration. Our technicians are OEM-trained and client-dedicated.
Select a support and repair approach – or multiple approaches – to best meets your needs: we can even load your software image and restore a user’s centrally-stored files prior to shipment if desired. We maintain a ready stock of replacement units to ensure constant availability and can procure parts to repair assets and upgrade units if desired.
We also handle End-of-Life Asset Disposition
Please see our Device Repair Services Case Study to see how you can keep your technology up and running.
For many companies, leasing PCs and other IT equipment is the most cost-effective option. However, at the end of the lease period, it's crucial to follow specific procedures and maintain strict auditing and chain of custody practices to protect corporate data and avoid paying fees for lost or damaged equipment.
Here’s where our ITAD services can keep you on track, not only by ensuring your corporate data is erased, but by auditing and refurbishing your assets (as required) to ensure what goes back to the leasing company matches the expected configuration and condition. We manage end-of-term activities and provide the configuration and condition reconciliation details equipment lessors and lessees need to close out lease agreements.
We partner with global financial services companies to provide standardized, secure and compliant off-lease transition. Our ITAD services are optimized to comply with all end-of-lease requirements and we ensure standards-compliant data destruction. We offer asset remarketing and recycling services, and generate comprehensive lease condition compliance report.