ServiceNow ITAD Automation
Key Features:
- Increased accuracy and security – Merging the ITAD process with ITSM eliminates human error and enhances chain-of-custody to reduce zombie and ghost assets
- Compliance visibility – Connected systems track your assets from procurement through final disposition, including end-of-service data erasure and certificate of destruction reports.
- Improved user experience – Reduce training and onboarding time with the ability to schedule ITAD pickups directly from your ServiceNow Asset Management platform
Automated ITAD
Ingram Micro’s automated app for the ServiceNow platform offers the only ITAD integration with ServiceNow Asset Management. The integration provides an easy way for organizations to manage the end-of-service asset disposition process directly from the ServiceNow platform and provides a comprehensive, automated, end-to-end approach to IT asset management.
End-to-end Lifecycle Management
The integration of Ingram Micro’s industry-leading IT asset disposition processing control system with ServiceNow Asset Management addresses data security audit and compliance needs by feeding relevant ITAD attestation documentation (Certificates of Data Destruction and E-Waste Recycling) directly into the ITSM platform. Users can now display, report, and alert on asset-level details in real-time as each device is tracked through the disposition process. From pickup and data sanitization through remarketing or recycling, Ingram Micro-provided ITAD services feature secure chain-of-custody with detailed asset reporting that delivers a steady stream of updated information – including final disposition status and asset value recovery information – through the ServiceNow platform.
Automated ITAD Program
Once you integrate Ingram Micro’s ITAD system into ServiceNow Asset Management, you can easily:
- Schedule pickups
- Access BOLs and associated shipping\documentation
- View audit reports detailing the assets received in each shipment
- Review details tied to each job including equipment conditions
- Search for specific assets, jobs, or locations and generate reports
- See the disposition of each redeployed, remarketed, or recycled asset
- Download Certificates of Data Destruction and e-Waste Recycling
Key Features:
- Increased accuracy and security – Merging the ITAD process with ITSM eliminates human error and enhances chain-of-custody to reduce zombie and ghost assets
- Compliance visibility – Connected systems track your assets from procurement through final disposition, including end-of-service data erasure and certificate of destruction reports.
- Improved user experience – Reduce training and onboarding time with the ability to schedule ITAD pickups directly from your ServiceNow Asset Management platform
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