1. Slavery and Human Trafficking (UK)
About Ingram Micro
Governance
Corporate Responsibility
Modern Slavery Act 2015 Statement
Last Updated: 23 April 2020
2. Quality & Environmental Policy (Poland)
Ingram Micro Services Sp. z o.o. in Pietrzykowice offers its customers services delivered in environmentally friendly conditions and meeting quality requirements. The main goal of the Company’s activity is reliable performance of services that meet the requirements and expectations of customers, using the creativity of our employees and professionalism built on many years of experience. We achieve this goal by improving and maintaining an integrated system of quality, environment and energy management.
Main activities of achieving quality & environmental goals
- Increasing customer’s satisfaction at all stages of cooperation.
- Obtaining the compliance of the quality of delivered services with the applicable standards, according the customer’s and legal requirements.
- Full compliance with current legal and other requirements with respect to existing environmental aspects and quality criteria.
- Continuous improvement of processes in order to reduce their impact on the environment
- Rational waste management
- Risk analysis associated with the current activity, monitoring and implementation of measures to minimize this risk or its impact.
- Tracking the impact of the Company on the environment.
- Establishment and regular review of objectives and quality & environmental tasks
- Striving for continuous improvement of service quality and ensuring customer satisfaction.
- Cooperation with suppliers and partners in a manner ensuring the achievement of the assumed quality and environmental goals.
- Continuous improvement of staff qualifications and their awareness of responsibility for quality and environmental protection.
- Prioritizing the organization’s business objectives, analysing their compliance with the policy and communicating to their employees.
Last Updated: 10 May 2021
3. Energy Policy (Poland)
Ingram Micro Services Sp. z o.o. in Pietrzykowice offers its clients services with an emphasis on developing the image of an organization aware of the importance of the problem of effective energy management.
Main directions of achieving the objectives of the Energy Management System:
- Identify areas where it is possible to limit the use and energy consumption without compromising on service quality and process efficiency.
- Reducing energy consumption during ongoing operations and activities at Ingram Micro Services, by providing all resources necessary to achieve the goals and accomplish the energy tasks.
- Integrating the EnMS activities relating to risks and opportunities and assessing their effectiveness.
- Meeting legal requirements and other requirements related to the use, performance and energy consumption to which Ingram Micro Services has committed itself in the field of its activity.
- Conscious monitoring energy efficiency through the optimal use of resources and technical means.
- Continuous search for new solutions to improve the energy result and improvement of the Energy Management System according to ISO 50001.
- Supporting purchasing of energy-saving products.
- Ensure that employees have the appropriate knowledge, awareness and competence to improve energy efficiency.
- Ensure that every employee knows, understands and adheres to the goals and tasks set in the Energy Management System.
- Introducing the requirement for all Ingram Micro Services employees to comply with the above standards.
Top Management undertakes to periodically set, review and update goals and tasks related to the Energy Management System. Objectives must be measurable, taking into account the chances of improving the energy performance.
The Energy Policy is regularly reviewed and updated if required.
This Policy is available, communicated and implemented by all employees of the Company and by persons working for or on its behalf.
Energy Policy provides a framework for energy management purposes and is publicly available.
The Energy Policy is a commitment of the Company’s Top Management to secure adequate resources and resources necessary to achieve the objectives of the adopted Policy.
(Click here for the PDF version in Polish)
Last Updated: 12 January 2020
4. Política Ambiental (Peru)
ANOVO PERU SAC empresa vinculada al rubro de las telecomunicaciones y electrónica de consumo masivo y logística inversa, cuya naturaleza del negocio está orientada a brindar servicios de post venta, reparación y customizacion (personalización) de productos electrónicos a nivel nacional, reconoce la necesidad constante de proteger el medio ambiente y se compromete a:
- Proteger el medio ambiente.
- Cumplir las leyes y reglamentos ambientales vigentes en el Perú.
- Cumplir requerimientos adicionales propios de la empresa a los que se someta para llevar a cabo las actividades del negocio pero enfocados en minimizar los impactos ambientales.
- Mejorar continuamente la eficacia del sistema de gestión y el desempeño ambiental.
- Revisión de objetivos y metas ambientales establecidas.
- Compromiso a todo nivel para mejorar los aspectos ambientales, mejorar nuestros procesos continuamente en la búsqueda de prevenir la contaminación ambiental.
- Controlar el impacto ambiental de los servicios prestados por:
- La conservación de energía y otros recursos naturales.
- La prevención de la contaminación
- La implementación de actividades de reciclaje donde sea apropiado principalmente RAEE.
El Gerente General es responsable de garantizar que la política Ambiental sea revisada periódicamente para su adecuación y sea socializada a toda la compañía y/o terceros que trabajen en su nombre. En el marco del SGA se facilitan espacios para comunicar y dar a comprender la política ambiental y los objetivos ambientales a todo nivel de la organización. Así mismo nuestra Política Ambiental se encuentra disponible para el público o partes interesadas.
JULIO JORDAN
GERENTE GENERAL
Cualquier consulta ambiental o calidad escribir al email contacto-peru@anovo.com
Lima 12 de Mayo de 2018
5. ¿Qué es una solicitud Arco? (Peru)
Es el documento que te permite ejercer tus derechos ARCO (Acceso, rectificación, cancelación y oposición) y que ANOVO PERU SAC, de acuerdo con la Ley, pone a tu disposición en cumplimiento con la protección de datos personales Ley N° 29733 (LPDP) y su reglamento, aprobado mediante el Decreto Supremo N° 003-2013-JUS. Comprometidos con su privacidad, nuestra empresa pone a su disposición el presente procedimiento para solicitar cualquier tipo de información relacionada con el tratamiento de tus datos personales reconocidos por la Ley. Los derechos que toda persona pueda ejercer, en relación con el tratamiento de sus datos personales son:
- Acceso: Facultad del Titular de los Datos Personales de acceder a sus datos y conocer el Aviso de Privacidad.
- Rectificación: Derecho del Titular de los Datos Personales a solicitar la modificación de sus datos cuando estos sean inexactos o incompletos.
- Cancelación: Facultad del Titular de los Datos Personales para solicitar la cancelación de sus datos cuando resulten innecesarios o no pertinentes para la finalidad con las que fueron recabados.
- Oposición: Derecho del Titular de los Datos Personales a oponerse al manejo de sus datos personales en aquellos usos o fines no relacionados o necesarios para la prestación de los servicios y/o las relaciones jurídicas correspondientes.
Procedimiento
- Solicitud ARCO, debidamente completada y firmada. Descarga solicitud aquí.
- Copia simple Documento de Identidad
- Copia simple de Poder Especial, en caso de representante.
- En caso de ser necesario, anexa los documentos que sustenten tu solicitud.
Plazos
6. Gender Pay Gap Report (UK)
Ingram Micro Services Limited are a market-leading provider of supply chain services providing customers with exceptional solutions that deliver value, innovation, and a high level of customer satisfaction, supporting ever-changing, technically complex devices including mobile phones, smart phones, computers, touch screen tablet devices, triple play set top boxes, home gateways, games consoles, e-readers, TVs and printers.
Ingram Micro is committed to a policy of equal opportunity with regards to its employment practices and procedures and values the individual contribution of men and women with differing backgrounds, skills and abilities.
Our gender pay gap report suggests that there are areas in which we can do more to support gender equality. We have a mean gender pay gap of 12.3% and a median of 4.1% which, although lower than the national average, we still need more attention until it reaches 0%. When we break this down by quartile, we see there is a discrepancy in our upper quartile band within the senior management team. Again, this is something that the company will seek to address as and when the opportunity arises.
Kevin Coleman
Director – Commerce & Lifecycle Services
(Click here for a PDF of the full report.)
Last Updated: April 2020