Whether meeting the deadline for a New Product Introduction (NPI) or shipping direct to consumer orders, our logistics solutions support a variety of different channels for both OEMs, Carriers, Telecos, Retailers and more.
By combining both reverse logistics and contact centre services, we can provide extensive technical support for returns mitigation or reverse logistics support for your customers.
Customer Call Centre
Our call centre solutions act as an extension of your business by providing highly skilled and trained associates to speak with your customers in a variety of different languages and methods.
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- TAPA FSR A certified
- Technical call centre open 7 days a week, 362 days a year
- 24/5 technical screening and repair operations for mobile devices and consumer electronics
- Fulfilment for mobile and consumer electronics across most manufacturers
- Technical screening with device sales and asset recovery via sales platforms
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