Ingram Micro offers logistics and contact centre services from two facilities in Norwich, UK. We provide returns screening and management, OEM-approved technical repair and refurbishment, and manage device trade-in programs and product sales on behalf of our customers. Award-winning after-sales services and accreditations from 20+ manufacturers make our Norwich operation popular among major mobility enterprises, and our multilingual contact centre provides retailers, operators and insurance companies with comprehensive customer support, technical support, order management and dynamic reporting.
Facility Details
Total Square Meters*
5,487
Total Square Footage*
59,065
* Space is divided among 2 facilities in this area
Ingram Micro Norwich, UK
Communication House, Vulcan Rd N, Norwich NR6 6AQ, United Kingdom
Communication House, Vulcan Rd N, Norwich NR6 6AQ, United Kingdom
Additional Details
- TAPA FSR A certified
- Technical call centre open 7 days a week, 362 days a year
- 24/5 technical screening and repair operations for mobile devices and consumer electronics
- Fulfilment for mobile and consumer electronics across most manufacturers
- Technical screening with device sales and asset recovery via sales platforms
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