Ingram Micro’s site in Wroclaw, Poland provides end-to-end services within the technology market, specializing in electronic equipment repair. We support Operators and OEM products for repair and refurbishment and are an authorised service partner for top producers like HP, Play, Canal+, Technicolor, Iiyama and many others. The facility also offers forward and reverse logistics services to support major European brands and retailers, and is in an ideal location for cross-border businesses.
With over 13 years of experience in the Polish market and a highly skilled operations team, we offer best-in-class solutions such as outbound shipping, returns, and secure asset disposition addressing the full product lifecycle.
Forward Logistics
With direct to consumer fulfilment operations in over 150 locations globally, we recognise the importance of providing a stellar end-customer experience and act as an extension of your brand.
Value Added Services
Value-added services are designed to deliver the best customer experience. Our services encompass logistics, repairs, refurbishment, screening, call centre, cost savings programs and many others.
Reverse Logistics
As the demand for reverse logistics continues to grow, leverage our expertise to design a returns management solution that supports your business goals.
Facility Details
Total Square Meters
Total Square Footage
Repairs
- In and Out of warranty repairs
- Levels of Repairs: 1, 2, 3 (BGA)
- Insurance repairs, replacements and product fulfilment
- Screening
- Technical expertise
Regeneration
- Spare parts reuse
- Refurbishing
- Recycling
- Grading
- Cleaning
Clean Room
- Cleanrooms classes: 100, 1000, 10000
- Repairs of: LCD panels, smartphones, tablets
Value Added Services
- Run extended hours at the repair centre to cover additional volumes
- Maintain a ready stock of spare parts
- Upload new software and provide data wiping
- Provide a predictable blended cost model
- Provide real-time tracking and reporting
Additional Details
- 24/5 technical screening, repair and refurbishing operations across printers, set-top boxes, mobile devices, monitors and other electronic devices
- Refurbishment, Recycling, Disposal
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