Ingram Micro ITAD Announces Powerful ServiceNow ITSM+ITAD Integration
August 13, 2019
IRVINE, Calif. – August 20, 2019 — Ingram Micro Commerce & Lifecycle Services’ ITAD group today announced it has received certification of its application with ServiceNow, available in the ServiceNow Store. Clients who use Ingram Micro’s ITAD services have always enjoyed full visibility into asset end-of-service processing and results through Ingram Micro ITAD’s versatile Client Portal. With the ServiceNow integration, mutual clients can access the same detailed asset information generated by Ingram Micro’s industry-leading BlueIQ asset tracking system directly from ServiceNow Asset Management. The integration allows them to monitor asset detail, location, status, and final disposition through the full product lifecycle all from one place, eliminating the need to use separate tools to access end-of-service information or to manually download and upload information between systems. “Ingram Micro ITAD continues our drive to integrate our industry-leading IT asset end-of-service tracking and reporting tools with major ITSM platforms,” said Todd Zegers, vice president, ITAD, Commerce & Lifecycle Services. “While we continue to deliver detailed insight into scheduling, data sanitization, processing, remarketing and recycling results through our Client Portal, the ServiceNow integration means our mutual clients can manage, track, and view the full asset lifecycle from a single UI.” “The new Ingram Micro ITAD integration makes it possible for ServiceNow clients to simplify asset handoff at end-of-service, enhance visibility, and access disposition information for compliance and audit reporting,” adds Avanish Sahai, Global VP, ISV and Technology Alliances at ServiceNow. “Combining IT service management with IT asset disposition is a natural extension for ServiceNow clients, so we’re excited to make it available to our existing customers via the Store.” Visit the ServiceNow Store to get started.
About the ServiceNow Store
The ServiceNow Store is the exclusive source for Now Certified apps from ISV Technology Partners that complement and extend ServiceNow and accelerate time to value for customers.ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
About Ingram Micro ITAD
Ingram Micro Commerce & Lifecycle Services’ ITAD group is a leading worldwide provider of enterprise IT asset disposition (ITAD), lifecycle support services, onsite data destruction, IT asset repair and reuse, and e-waste recycling services. Our services and processes reduce the risk, cost, and complexity associated with securely managing IT assets throughout their lifecycle in compliance with environmental and data security regulations. For more information about Ingram Micro ITAD services, visit www.ingrammicroservices.com/itad.
About Ingram Micro Inc.
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships all set Ingram Micro apart and ahead. Find more at www.ingrammicro.com.
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Ingram Micro Commerce & Lifecycle ServicesIngram Micro Commerce & Lifecycle Services provides supply chain solutions that go beyond connecting supply and demand. From cross-border fulfillment to dropship and returns management, IT asset disposition, remarketing, distribution and more, our solutions drive growth, enhance ROI, and protect our clients. We proudly serve customers across a broad spectrum of industries — from fast-growing brands to Global 2000 enterprises — and are dedicated to facilitating their success through our global warehousing network, world-class technology, strategic partnerships and decades of expertise in the logistics, mobility and ITAD industries.
Ingram Micro Commerce & Lifecycle Services 2019-08-13