An Inside Look at the Mobile Device Lifecycle

Ingram Micro Commerce & Lifecycle Services partnered with Armstrong & Associates, a leader in 3PL market research and consulting, to tour the core of the forward and reverse logistics activity for Ingram Micro Mobility Carrier and OEM customers. Our 3PL services in Indianapolis spans over 1.8 million square feet, and new capabilities and capacity is continually being added. In this site study, Armstrong & Associates focuses on 3 key activities.

New Product Introductions (NPIs): Ingram Micro supports NPIs annually in the technology/mobility space. This study goes into the process and key focus areas of an NPI.

Special Service Requests (SSRs): High-tech electronic devices with a short product lifecycle and emerging technology are perfect for product mass customization and/or postponement in the Indianapolis campus.

Reverse Logistics: Ingram Micro Commerce & Lifecycle Services’ reverse logistics solutions provide innovative ways to repair and refurbish devices for OEMs and Mobility Carriers. From replacing LCD screens to buff and polish programs, leveraging the Indianapolis campus along with strategic locations like Fort Worth, Texas or San Jose, Costa Rica, Ingram Micro works to ensure the highest yield possible for mobile devices.