Irvine, Calif. – May 1, 2019
Ingram Micro Commerce & Lifecycle Services’ ITAD group today announced a new IT Service Management (ITSM) integration between its industry-leading BlueIQ asset tracking system and Eracent’s IT Management Center™ (ITMC™). This collaboration provides clients who use the IT asset management services of both companies a tight, seamless integration to monitor and control asset detail, location, status, and final disposition through the full product lifecycle. Ingram Micro ITAD clients who use Eracent’s ITMC can now manage assets from acquisition through disposition from a single dashboard.
“Ingram Micro ITAD has a long history of providing industry-leading tracking and reporting to our clients for end-of-service assets. Backed by our BlueIQ tracking system and delivered through a powerful Client Portal, our ability to provide clients detailed insight into scheduling, data sanitization, processing, remarketing and recycling is second to none,” said Todd Zegers, vice president, ITAD, Commerce & Lifecycle Services. “The Eracent integration provides our mutual clients a single, unified dashboard that makes it easy for them to manage and track the full asset lifecycle.”
“The integration between the Eracent IT Management Center™ and BlueIQ enhances security and supports the ability of both organizations to provide a better overall service experience,” adds William Choppa, president, Eracent. “The integration offers a simple, wizard-driven user interface to request service, and provides minute-by-minute updates. By eliminating the need for custom integration, the user experience is both powerful and seamless.”
Our enterprise clients save significantly on their annual software spend, reduce their audit and security risks, and establish a more efficient asset management processes. Eracent’s client base includes some of the world’s largest corporate and government networks and IT environments. For more information, visit www.eracent.com.
About Ingram Micro ITAD Services
For more information about Ingram Micro ITAD services, visit www.ingrammicroservices.com/itad.
About Ingram Micro