Ingram Micro ITAD to Showcase ITSM+ITAD Integration

Irvine, Calif. – May 7, 2019 Ingram Micro ITAD is proud to sponsor and exhibit at the upcoming IAITAM ACE Conference, running May 22-24 in San Diego. At this conference, we’ll be showcasing how we integrate our BlueIQ IT Asset Intelligence System with leading IT Service Management (ITSM) systems including Eracent and ServiceNow. IT Service Management and IT Asset Disposition have traditionally operated as independent systems, but with ITSM+ITAD integration information passes seamlessly between the two. From an ITAM/ITSM user perspective, this connection means that actions, statuses, and reports generated for any given asset will now be available and searchable directly through the ITSM system dashboard as the asset moves through the ITAD process. Reed Kaiser, Ingram Micro ITAD’s Director of ITSM and Professional Services, will address integration in more detail during his talk, “Automating your ITAD and End-to-End Lifecycle Solution.” Make your way to the Grand Ballroom 2 on Friday at 12:30 to learn more. Can’t stay for the presentation? No problem! Stop by Booth 17 at any time during the Exhibit Fare and Reception to learn more. Click here for more information about the IAITAM ACE Conference.