As part of their ISO 27001 Certification, the client needed to capture all IT asset information across 270+ facilities nationwide. They wanted a single provider to service all locations who could:
- Capture information regardless of equipment brand
- Complete the audit for all locations within 90 days
- Report results for each facility within 72 hours of audit completion.
The Ingram Micro Solution
Ingram Micro ITAD partnered with other divisions within our parent company, Ingram Micro, to leverage our combined network of experienced technicians across the USA and Canada to meet the project Service Level Agreement (SLA). Our solution offered:
- A fixed cost per site, making it easy for the client to know precise project costs in advance
- The ability to handle up to 20 sites per day, which provided the client scheduling leeway while still easily meeting the 90-day SLA
- An assigned project management team
- Online access via a designated Client Portal to facilitate access to daily reports.
Why the Client Chose Ingram Micro ITAD