Optimize the value, performance and lifespan of your data center equipment
Are you looking for options to reduce data center maintenance costs? We’ve partnered with Procurri to offer a post-warranty maintenance solution that covers most major enterprise server, storage and networking platforms. Our team of engineers can support multiple generations of OEM hardware across multiple datacenters and geographies.
Benefits
- Extend the life of end-of-life / end-of-service-life equipment
- Save up to 65% on extended warranties, compared to OEM pricing
- Convert OPEX savings to CAPEX to fund new IT projects & initiatives
- Sunset OEM support, bridge the gap until an asset is no longer needed, and save up to 60% on maintenance costs
- Flexible, customizable terms and SLAs
Features
Available Service Level Agreements
Premium (24x7x4 Onsite)
Mission Critical Support:
Field Engineer and part(s) on-site within 4 hours of problem determination. Includes 24x7x365 remote technical support and proactive monitoring.
Enhanced (9×5 NBD Onsite)
Non Mission Critical Support:
Field Engineer and part(s) onsite the next business day between 8am-5pm after problem determination. Includes 24x7x365 remote technical support and proactive monitoring.
Basic (9×5 NBD Parts)
Redundant Systems:
Part(s) delivered to your location the next business day after opening a ticket. Includes 24x7x365 remote technical support.
Customizable:
Allows you to get the level of support you require, without paying for anything more than you need.
Available Service Level Agreements
By The Numbers
stocking locations
server and networking
equipment
multilingual call center
professionals
field engineers